Privacy Policy

Last updated: June 1, 2026

Pawlogue ("we", "us", or "our") operates the Pawlogue mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us:

• Pet Information: Pet names, species, breed, birth dates, photos, medical history, vaccination records, medication records, weight records, and other pet health data
• Account Information: If you create an account, we may collect your name, email address, and authentication credentials
• Family Information: Family group names, member roles, and invitation information when you use family sharing features
• Content: Posts, comments, photos, and other content you create in community features

1.2 AI-Generated Content

When you use our AI features:

• We send your pet's health information to our AI service to generate insights, reports, and suggestions
• AI-generated content is stored locally on your device
• We do not use your data to train AI models

1.3 Automatically Collected Information

We may automatically collect certain information when you use the Service:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, session duration, interaction patterns)
• Crash and performance data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process and store your pet health data
• Generate AI-powered health insights and reports
• Enable family sharing and community features
• Send notifications about reminders and updates
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations

3. Data Storage and Security

Local Storage: Most of your pet health data is stored locally on your device using SQLite database. This data is not transmitted to our servers unless you explicitly use cloud sync features.

AI Processing: When you use AI features, relevant pet health information is transmitted to our AI service provider for processing. This data is transmitted securely using HTTPS encryption.

Security Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating the Service (e.g., AI processing, cloud hosting)
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred
• With Your Consent: We may share your information for any other purpose with your consent

5. Third-Party Services

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

5.1 AI Service Providers

We use third-party AI services to provide health insights and reports. These services process your pet's health information to generate AI-powered content. Our AI service providers are contractually obligated to protect your data and not use it for training purposes.

6. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete this from our servers.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to your personal information
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information
• Data Portability: You can request a copy of your data in a structured, machine-readable format
• Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you delete your account or request deletion of your data, we will delete or anonymize your personal information within 30 days, unless retention is required by law.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside China and choose to provide information to us, please note that we transfer the information to China and process it there.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. GDPR Compliance (For European Users)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to access, update, or delete your personal information
• Right of rectification
• Right to object
• Right of restriction
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact our Data Protection Officer using the contact information below.

12. CCPA Compliance (For California Users)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is being collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service, even if you exercise your privacy rights